Terms and Conditions of Atelier Poy

1. Introductory Provisions

1a. Seller / Contractor

1b. Buyer / Customer

2. Types of Commissions

3. Order and Conclusion of the Contract

4. Price and Payment Terms

5. Materials, Individual Nature of the Products, and Measurements

6. Repairs and Alterations of the Customer's Own Clothing

7. Delivery Terms and Shipping

8. Collection of the Commission and Uncollected Items

9. Withdrawal from the Contract

10. Liability for Defects, Warranty, and Complaints

11. Safety Notice for Collars and Leads

12. Force Majeure and Availability

13. Personal Data Protection

14. Out-of-Court Dispute Resolution

15. Final Provisions